Firefox Error Message: “Well, this is embarrassing.”

I received this amusing Firefox error message when opening Firefox this morning. The strange thing is that Firefox still let me load all my tabs from the previous browsing session, so I’m not sure if there was actually a problem. I upgraded an extension as I was opening, but I’m not sure if it was related.

I’ve been very happy with Firefox 3.5 and enjoying the speed improvements.


  • I usually get that error when I haven’t used File> Exit. I noticed the error shows when you click on the “X”.

    Also, do you have “minimize to tray” running? if you do then this will happen unless you right click and “Exit” firefox from there or as I mentioned above.

    Since doing that I haven’t see this error each time I start up firefox.

  • digitalpbk

    Same thing happend to me after loading my blog , firefox crashed 😀 lol
    anyone with the same problem in seeing my blog on firefox ?
    Try embarrassing message

  • Tony, Newcastle

    This was occurring all the time for me. Turned out to be a trojan buried in GoogleUpdate.exe then replicated itself into GoogleUpdateBeta.exe.
    Very easy to get rid of, you can search but use msconfig.msc to get rid of googleupdate from startup and services. Then search in regedit for it and delete both keys and locations indicated in reg settings. Then check scheduledtasks in control panel for self inserter buried there. Then Firefox behaves forever.

    Only had trouble on one computer because ZoneAlarm catches this on the other.

  • if we have more than 1 active tabs.this will happen 😀
    btw the live comment preview is damn sexy !

  • Now don’t quote me on this, but I’m pretty sure that if you hit “Start New Session” by accident, you can click the back button to go back to that error and click “Restore.”

    I haven’t had that happen so I can’t confirm now but I remember having that happen before.

  • That message is displayed when Firefox can’t verify that it was closed properly. Since a hard crash prevents the browser from saving your session, it is saved incrementally. If the most recent incremental save hasn’t been “capped” by a proper application quit, it considers that saved session to be a restore point instead of a verified session.

    Personally, I think it’s a much more graceful way to handle the error in contrast to other browsers’ features. Now if Firefox would just crash a little less often, any user experience flaws would go virtually unnoticed.

  • Jeffery Campbell

    My favorite error message of all time! Running Ubuntu, and it happens to me fairly frequent, as I get a lot of lockups from running too many Virtual machines.

  • KMC

    I have been using fire fox for several years and this error occurred. This window pops up with this error listed on it.

    The exception unknown software exception (0x0000005) occurred in the application at location 0x77a11d62. click on the ok.

    when i click on the ok it takes me back to my desktop.

    please let me know how i can fix this as we have tried reinstalling and many other tinings and it keeps coming on at different sites. I have scanned for malware , viruses etc. and it still keeps popping up.

    Thanking you in advance,

  • @KMC:
    It’s an Operating System error, not a Firefox error. Firefox is simply making a system call that is triggering the error. Re-install your OS (sounds like you are using Windows XP, if you have been using the same software for years).

  • John Deere

    Pretty sure “Well, this is embarassing” is a Seinfeld reference.

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